COVID-19 VISITOR GUIDE – MASONS CAMPSITE

We are delighted to announce that Masons Campsite is hoping to open safely on Sunday 5th July.

The safety of our visitors and staff is always our number one priority. To reopen we need all visitors to follow and keep to government social distancing rules.

We are opening Masons gradually, starting at a reduced capacity in order to meet government requirements.

What to expect when you arrive

To open Masons Campsite safely, we are putting important measures in place across the site:

We are operating one-way systems, wherever possible.

Social distancing measures have been put in place that fulfil current government guidelines at all communal areas and queueing points.

We are also encouraging visitors to use our hand-sanitising stations on arrival, departure & before entry and exit to any campsite facilities.

For ease of check-in on arrival you must have your booking confirmation sheet printed off and clearly displayed on your vehicle dashboard window for the duration of your stay.

Please respect the maximum number of people allowed in reception at one time.

Please follow the directional arrows.

Observe No Entry and Staff only signs.

Please respect our staff at all times who are working hard to take care of you.

Our Facilities will remain open for visitors

Some important changes have been put in place to observe and maintain social distancing rules. And to promote good hygiene & cleanliness.

Whilst we are committed to providing you with camping facilities, in line with Governement guidelines. It is important to understand the increased risk of Covid-19 when using shared facilities. *

Toilets

Hand sanitisation is required on entry to the facilities and hand washing before exit.

There will be hand sanitiser available at the door & soap at the sinks.

The disabled toilet and shower facilities will remain locked and are available for use by our staff and disabled customers only. Please ask at reception for the key.

Please respect notices for maximum number of people allowed in toilets at one time

All facilities have been made unisex to help with the flow of social distancing

We have built 4 smart additional toilets & are situated in the River field

We have built 2 additional urinals & are situated in the River field the urinal in the main facilities block will remain out-of-use.

We promote the use of facemasks in the facilities (when of course you are not brushing your teeth & using the shower).

Showers

Please pre-booked your shower with the office for the following day. We are operating scheduled opening times. Please try, where possible to shower in your household or social bubbles. There will be availability both in the morning & afternoon. For up-to-date timings & availability please see office.

Washing up Facilities

Screens have been provided between sinks to help social distancing.

Additional sinks have been provided & are situated in the River field.

Cleaning Schedule

We have introduced an additional hourly cleaning schedule to our usual routines, particularly focusing on door handles, toilets, surfaces, etc. Our staff have been provided with gloves and anti-bacterial gel, and where appropriate face masks. We have asked our staff to sanitise their hands regularly and particularly in between transactions. In the event of a first aid incident on site, our trained first aiders will respond wearing the recommended personal protection equipment of gloves and a face mask.

Self-Catering & Glamping

Cleaning will take us longer than usual. We will therefore be asking our guests to vacate at the slightly earlier time of 10am.

Group Bookings & Pitch Requests

We are sure you will understand that we are in the middle of a pandemic and doing our very best to re-open campsite safely in difficult circumstances. The safety of our campers and staff is paramount. We will not be able to honour any pitch requests for individuals or campers who were intending to come as a group. This is the only way that we can open the campsite. We appreciate that groups may be on site together but we will not be able to pitch you together and we expect you to also respect the government guidelines. To show our compliance with social gatherings we will not be operating our group deposit policy.

The River Field

The River field will be potentially open every day for the rest of season in order to create the required space and distance for our campers. This will depend on numbers and is entirely at the discretion of management. The River Field will no longer be free pitching. We will show you where to pitch in order to ensure that there is enough distance between you and the other campers. As always, there will be no caravans or motorhome allowed in the River Field and no electric available.
General

All normal terms and conditions continue to apply to all visitors and can be found on our website. 

Please note: An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Masons Campsite, you voluntarily assume all risks related to exposure to COVID-19.

We are excited to welcome all visitors back to Masons Campsite and look forward to welcoming you soon.

Do not come to Masons Campsite if you are displaying any symptoms or have tested positive & you or a member of your household is self-isolating. If you develop symptoms during your stay you need to inform a member of the team & you will be asked to leave the campsite to go home to your main residence to self-isolate & request a test.

For further information on symptoms.

Booking

Masons Campsite Booking Binoculars

We are very lucky and do fill our spaces very quickly!

Contact us

Masons Campsite

If you have any questions please feel free to email or give us a call.

T: 01756 720 275